About KCA

History

홈 About KCAHistory2010s

2010s

Promoting consumer awareness &
safety policy

2019
  • KCA signs an MOU with the Macao SAR Government Consumer Council for the resolution of consumer disputes involving cross-border transactions (April 9)
  • KCA wins the Presidential Award at the 12th Togetherday (May 20)
  • KCA signs an MOU with the Authority for Fair Competition and Consumer Protection of Mongolia for the resolution of consumer disputes involving cross-border transactions (June 7)
  • KCA signs an MOU with the Department of Consumer Protection of Taiwan for the resolution of consumer disputes involving cross-border transactions (August 29)
  • KFTC and KCA holds the 7th Asian Forum on Consumer Policy (November 6-November 8)
  • The 8th Consultative Meeting on Consumer Policy among Korea, China, Japan is hosted by China
2018
  • KCA holds a Korea-Germany Forum on Consumer Protection on Smartphones (May 31)
  • KCA signs an MOU with the Chartered Trading Standards Institute of the UK for the resolution of consumer disputes involving cross-border transactions (June 21)
  • KCA opens regional offices in Incheon and Ulsan (July 1)
  • KCA signs an MOU with the Federation of Societies for Consumer Rights Protection of Uzbekistan (December 13)
2017
  • KCA signs an MOU with the Consumers Association of Singapore for the resolution of consumer disputes involving cross-border transactions (May 23)
  • KCA signs an MOU with the Consumer Council of Hong Kong for the resolution of consumer disputes involving cross-border transactions (May 25)
  • KCA holds a Korea-Japan international seminar on policies for elderly consumers (June 1)
  • KCA holds a commemorative event to celebrate its 30th anniversary (June 29)
  • KCA conducts a global training program (2017-2019) in cooperation with KOICA “Improving and Specializing Consumer Affairs” (1st Session) (July 6-August 2)
  • The Online Dispute Resolution (ODR) process is introduced (August 1)
  • KFTC and KCA holds the 6th Asian Forum on Consumer Policy (September 6-8)
  • KCA holds a commemorative event to celebrate the 10th anniversary of CCM (December 15)
2016
  • KCA launches a free webzine service for the monthly magazine, Consumer Age (January 1)
  • KCA and EBS jointly produces and distributes “Go! FireRobo”, an educational animation for children about safety and injury prevention (February 5)
  • KCA signs an MOU with the US Council of Better Business Bureau for the resolution of consumer disputes involving cross-border transactions (May 26)
  • KCA signs an MOU for the resolution of consumer disputes involving cross-border transactions with the Office of Consumer Protection Board of Thailand (June 16)
  • KCA wins a top prize at the Government Best Practices Contest 3.0 hosted by the Ministry of Security and Public Administration (June 23)
  • KFTC and KCA hosts the 7th Consultative Meeting on Consumer Policy among Korea, China and Japan (July 7-8)
  • KCA wins the Presidential Award at the Proactive Government Services Contest hosted by the Ministry of Personnel Management (November 18)
  • KCA wins the Presidential Award at the 2016 Safety Culture Awards hosted by the Ministry of Public Safety and Security (December 9)
  • An integrated consumer big data analysis system is introduced (December 22)
2015
  • KCA launches Real Prices, an integrated price information portal (January 2)
  • KCA opens Travelers Rights Promotion Center in Jeju (March 11)
  • KCA signs an MOU with the Vietnam Competition Authority for the resolution of consumer disputes involving cross-border transactions (June 17)
  • KFTC and KCA holds the 5th Asian Forum on Consumer Policy (July 9-10)
  • KCA signs an MOU with the National Consumer Affairs Center of Japan for the resolution of consumer disputes involving cross-border transactions (July 30)
  • KCA launches Cross-border Transaction Consumer Portal (October 30)
  • KCA establishes system integration between the Consumer Injury Surveillance System(CISS) and external systems operated by the Ministry of Public Safety and Security, Korean Agency for Technology and Standards (KATS) and National Transportation Safety Authority (December 28)
2014
  • KCA Opens regional offices in Seoul and Gyeonggi (January 1)
  • KCA relocates the headquarter to Innovation City of Chungcheongbuk-do Province (September 1)
  • KCA enters into an enforcement agreement for joint projects with the State Committee for Privatization, De-monopolization and Development of Competition of Uzbekistan (September 16)
  • KCA signs an MOU with the SEDECO (Secretaria de la Defensa del Consumidor y el Usuario), Paraguay (October 14)
  • The 6th Consultative Meeting on Consumer Policy among Korea, China, Japan is hosted by Japan
2013
  • KCA-VCA-KOICA Implements Consulting Project for Vietnamese Consumer Policy (2013~2015) (1st)
  • KFTC and KCA holds the 4th Asian Forum on Consumer Policy (July 4-5)
  • KCA conducts a global training program in cooperation with KOICA (August 27？September 12), “Strengthening Consumer Affairs Activity and Specialist Training”, with government officials from developing countries
  • KCA opens regional offices in Daegu (July 12) and Gangwon (September 13)
2012
  • KCA opens regional offices in Busan, Gwangju and Daejeon
  • The 5th Consultative Meeting on Consumer Policy among Korea, China, Japan is hosted by China
2011
  • KCA implements a corporate management assessment？certification system (Consumer Centered Management, CCM) to encourage businesses to engage in consumer protection voluntarily
2010
  • The 1000th Consumer Dispute Settlement Commission is held (CDSC)
  • KFTC and KCA hosts the 4th Consultative Meeting on Consumer Policy among Korea, China and Japan
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