The Korea Consumer Agency is a public institution established to promote consumer rights, and it is concentrating all of its resources on supporting government consumer policies and fostering a consumer-led market amid the rapidly changing consumption environment.

To this end, the KCA is endeavoring to secure consumer sovereignty by performing various functions and roles such as creating a fair trading environment, and ensuring safety in consumers’ daily life, quick damage relief and dispute settlement, education on strengthening consumer capacity, and engaging in policy research on consumer laws and systems.

As a public institution, the KCA is also doing its best to uphold social values such as promotion of public interest and community development by caring about the underprivileged and win-win cooperation with the local communities and small- and medium-sized enterprises.

The Korea Consumer Agency will continue to make efforts to fulfill its mission of opening the path to the era of consumer sovereignty and becoming an agency with public trust and expertise.

Thank you.