The Korea Consumer Agency Holds the Second Conference on Strengthening MOU Partnership

- KCA discussed better tools for responding to cross-border consumer affairs with its 17 partner countries and organizations -

On Friday, June 24th, the Korea Consumer Agency held The Second Conference on Strengthening MOU Partnership at Yangjae El Tower, Seoul, to enhance the effectiveness of international consumer dispute resolution in the online market, which increased in number since the spread of COVID-19 due to the rapid digital transformation.

Jang Duck-Jin, president of the Korea Consumer Agency, opened the conference with a welcoming speech, followed by an online keynote speech give by Hugh Stevenson, chair of OECD Consumer Policy Committee.

19 consumer protection agencies from 17 countries, two international organizations (the OECD and UNCTAD), domestic academia, and consumer organizations attended in a hybrid manner to discuss international consumer issues in the digital era.