Consumer Satisfaction Is Relatively Higher for GS25·Emart24·CU

The number of consumers shopping at convenience stores is growing as more people tend to live alone and buy goods in small quantities from nearby retailers. In order to provide information on convenience store franchises, Korea Consumer Agency(President Jang Duck-Jin, KCA) conducted a survey on consumer satisfaction and shopping status among consumers who have shopped in top five convenience stores.

* The market size of convenience stores grew by 190% in the last decade from 8.4 trillion in 2010 to 24.5 trillion in 2020. (Korea Association of Convenience Store Industry)