Transactions on social media platforms cause many small-amount damages and verification of seller information is difficult

- There are many contract breaches such as delayed delivery and non-delivery -

As the social network service (hereinafter referred to as "social media") emerges as a new type of shopping platform, consumer damage continues to arise during the transaction process within the platform*. The social media platform operators** initially provided services to build a social network, but they have recently diversified their businesses through advertising links, payment functions, search functions, and more to increase profits. Therefore, more and more users continue to trade on the platforms.