Korea Consumer Agency holds online workshop with agencies under MoU on cross-border transactions

• ■- Discussions on cooperation plans to efficiently respond to consumer issues from international transactions -

In an aim to efficiently respond to consumer issues from international transactions rising annually and strengthen network between officers of each nation, Korea Consumer Agency (KCA, President Lee Hee-sook) held the “Online Workshop to strengthen cooperation on resolution of cross-border consumer complaints” on Sep. 16 (Wed.).

The workshop was originally planned to be held in Korea by inviting officers of 12 relevant agencies* which signed MoU with KCA since 2015 to resolve cross-border consumer complaints. However, given the current COVID-19 situation, the event was held as a non face-to-face video conference.

* Vietnam and Japan (2015), U.S. and Thailand (2016), Singapore and Hong Kong (2017), U.K. and Uzbekistan (2018), Macao, Mongolia, and Taiwan (2019), and Malaysia (Jul. 2020)