KCA News & Media
Press Release
Press Release
| Daewoo MATIZ CVT Recalled | |||||||||||||||||||||||||||||||||||||||||||
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| Date | 2007-08-08 | Hit | 1883 | ||||||||||||||||||||||||||||||||||||||||
| 첨부파일 | |||||||||||||||||||||||||||||||||||||||||||
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Th eKorea Consumer Protection Board (KCPB) stated that it was unfair to charge consumers for repair costs on breakdowns similar to the ones that required recalls because the warranty period expired.
For the past 13 months (’05.1.1~’06.1.31), the KCPB received 82 consumer redress cases involving Daewoo Matiz CVT (Continuously Variable Transmission). Among them, 79.3% accounted for repair costs being charged to consumers due to expired warranty.
<Types of Consumer Damages>
In addition, 86.6% of problems involving Matiz CVT occurred between the years 1999 and 2001. An average of 1.6 defects in CVT occurred per vehicle. And consumers were found to have paid an average of 200,000~600,000 Korean won for repair costs.
<Repair Costs Charged Based on Warranty Policy>
*Source: GM Daewoo Auto & Technology Co., Ltd.
Against this backdrop, KCPB recommended the automaker to provide free repair services for recurrent breakdowns, regardless of warranty period. It will also make a proposal to the Ministry of Construction and Transportation to establish countermeasures.
Source: Consumer Dispute Settlement Department I |
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