KCA News & Media

Press Release

Press Release

Consumers’complaints against penalties for contract cancellation of smart home-study materials are increasing 게시글 상세보기 - 등록일, 조회수, 첨부파일, 상세내용, 이전글, 다음글 제공
Consumers’complaints against penalties for contract cancellation of smart home-study materials are increasing
Date 2021-04-08 Hit 34
첨부파일

Consumers’complaints against penalties for contract cancellation of smart home-study materials are increasing

- Penalty calculation methods and contract cancellation restrictions need to improve -


With a rising demand for non-contact online education resulting from the spread of COVID-19, trends of home-study materials for preschoolers, elementary school students, and middle school students are changing from visiting education to digital device-based smart home-study materials*. However, it was found that some smart home-study services may infringe consumers’ rights and interests such as excessive penalties for contract cancellation and restrictions on smart study device cancellation.

Smart home-study materials: Information and communications technology (ICT) is applied to preexisting home-study materials. It refers to home-study materials using smart devices such as tablet PCs and smartpens.

Prev No delayed delivery compensation standards and poor expiration date labeling for dawn delivery products
TOP