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Consumer counseling increased by 16.9% due to COVID-19 in February 2020 게시글 상세보기 - 등록일, 조회수, 첨부파일, 상세내용, 이전글, 다음글 제공
Consumer counseling increased by 16.9% due to COVID-19 in February 2020
Date 2020-04-16 Hit 100
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Consumer counseling increased by 16.9% due to COVID-19 in February 2020


The Korea Consumer Agency (President Lee Hee-sook) and the Korea National Council of Consumer Organizations (President Joo Kyung-soon) said that the total number of consumer counseling cases in February 2020 increased by 16.9% compared with the previous month according to the result of the analysis, using a big data system*, of consumer counseling cases received at 1372 Consumer Counseling Center**.

* A system to collect and analyze data received at 1372 Consumer Counseling Centers and external SNS services

** A nationwide integrated consumer call center, run by the Korea Fair Trade Commission, which involves the Korea National Council of Consumer Organizations, the Korea Consumer Agency, and local governments.





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