외국항공사의 서비스 품질이 소비자 만족도 및 충성도에 미치는 영향 = Influences Service Quality of Foreign Airlines has on Customer Satisfaction and Loyalty

Title
외국항공사의 서비스 품질이 소비자 만족도 및 충성도에 미치는 영향 = Influences Service Quality of Foreign Airlines has on Customer Satisfaction and Loyalty
Authors
서인주
Issue Date
2014
Publisher
서인주
URI
http://search.kca.go.kr/libtechupload/2490324.pdfhttps://www.kca.go.kr/repo/handle/2015.oak/172
Appears in Collections:
2. KCA 간행물 > 1) 소비자문제연구
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