김혜진 2016-02-25T09:28:43Z 2016-02-25T09:28:43Z 20130401 2013 54491 http://search.kca.go.kr/libtechupload/2176713.pdf https://www.kca.go.kr/repo/handle/2015.oak/161 2176713.pdf 김혜진 http://creativecommons.org/licenses/by-nc-nd/2.0/kr/ 온라인을 통한 소비자분쟁조정 운영 방안 연구 = A Study on the operation of Consumer Dispute Settlement Commission through online means 논문