허경옥 2017-07-20T16:30:02Z 2017-07-20T16:30:02Z 20000000 2016 58036 http://search.kca.go.kr/libtechupload/3086579.pdf https://www.kca.go.kr/repo/handle/2015.oak/3487 3086579.pdf 허경옥 http://creativecommons.org/licenses/by-nc-nd/2.0/kr/ 소비자상담사의 상담 특성, 감정노동이 상담업무의 스트레스와 만족도에 미치는 영향 구조분석 = A study of structural equation on the effects of job characteristic and emotional labor of consumer counselor on job stress and job satisfaction - with regulation effect of work period and job satisfaction as the center 논문